Shipping & Returns & Exchanges
Standard 3-5 Business days
Once orders are placed we will dispatch orders within 1-2 business days
Ships to domestic : All States In Australia
Standard 3-5 Business days via Australia Post eParcel or courier depending on your location. We will provide you with a tracking number for your convenience. All orders require a signature on delivery.
Please make sure your delivery details are correct before placing orders
International shipping - Standard 6-10 days
Please remember to include a phone number and any special instructions regarding delivery in the notes section ie:) please leave parcel at door if not home
if you require your delivery by a certain date please be sure to contact us and we'll do our best to get it to you on time!
Returns & Exchanges
We do not offer refunds on items. So please choose wisely when purchasing.
Please check size charts before purchasing.
However we do accept exchanges if the size doesn’t fit. We can happily change the size for you within 14 days of purchase. You are responsible for paying the shipping costs to return the item(s) to us and also for us to resend your new items to you.
Exchange items should appear to not have been worn, washed or tampered with. The item must be in near new condition, including tags.
Please note that we will not replace any items that appear to have been worn, washed or tampered with. The item must be in near new condition.
Please email us at firstname.lastname@example.org to arrange returns.
If your parcel got delivered by Australia post and wasn't collected (in a certain amount of days) and we tried to notify you via email and it was returned back to us. You will have to pay for the parcel to be resent back to you as we will not cover the cost for redelivered packages.
Will I need to sign for my parcel?
There is no signature required delivery service, so for your convenience, your order will be left in a safe location at the address if no one is home at time of delivery. This is usually directly into your letterbox, behind pot plants or over fences - anywhere that is hidden from street view and deemed safe by the driver! However if Australia Post doesn't think the location is safe they will take the parcel to your local Post Office and leave a card.